They come to play golf.
They are Canadian citizens, and last year 322,900 of them paid
a visit to our fair state. This according to Torontos Chris
Ryall.
Ryall heads the Toronto branch of the Arizona Office of Tourism,
which opened in July of 1996. His job is to convince an entire
country that Arizona is the place to vacation, spa, golf,
do business and relocate. And apparently, he and his coworkers
are good at their jobs, because Canadian spending in the state
(not including airfares) has increased by 60 percent since 1995,
up to $252 million US dollars in 1998. It doesn't hurt that they
are selling a good product.
"Traditionally, Arizona is a vacation spot for those in
Western Canada," Ryall says. "But weve been able
to target people from Eastern Canada, specifically Ontario and
Quebec, who are tired of Florida and Mickey Mouse."
Ryall says Quebec visitation alone is up 55 percent from last
years figures.
While the East is still being tapped, Ryalls office hopes
only to keep the visitation totals in the West where they are.
The enemy: Canadian currency (or US currency, depending upon how
you look at it). The problem is that the Canadian dollar is weak
compared to the mighty U.S. greenback right now - by about a 2:3
ratio. That means a $10 meal in Flagstaff costs Canadians $15.
A $200 round of golf in Scottsdale costs them $300.
"There was a fall-off last year nationally (in Canadian
visitation) because of the weak dollar, but Arizona was up four
percent." Says Laurel Pendle of the Scottsdale Chamber of
Commerce and Visitor's Bureau. "That was fabulous for us,
because Canada is our biggest market. They're our bread and butter."
The Canadian golf faithful have been grinning and bearing the
prices so far, especially for golf courses such as Troon North
and Grayhawk, play at which entire vacations are built around.
But Ryall says there has been some concern among the visitors
about the greens fees at some courses that are not up to the same
high standards.
He believes that while many of the states second-tier courses
will reap a short-term gain from hiking fees, they risk losing
a lot of customers in the long run if they are not careful.
Pendle sees things a bit differently, however.
"There are a variety of golf courses for visitors to choose
from now," she said. "We've got desert courses, links
courses and traditional courses. People come for the Troons and
the Grayhawks, but they tend to forget that some of other courses
we have are just as great.
"In Scottsdale, we've got a Scottish links course in Talking
Stick. Eagle Mountain has some breathtaking views and the TPC
course is undergoing major upgrades. Some of the traditional courses
in Old-town Scottsdale are great values as well."
Interestingly, the difference in the exchange rate is also being
used to the benefit of the AOT and others trying to round up Canadian
visitors. While the price of vacationing in the United States
is higher for Canadians, the price of advertising in Canada is
lower for American businesses.
Courses, travel agents and tour guides get more bang for their
advertising buck and at least around Toronto, its more than
made up the difference in lost vacationers.
Another thing the states tourism boosters have going for
them is that Canadians cant say no to golf. Out of a nation
of 30 million, 4.5 million Canadians golf. Thats the highest
participation rate per capita in the world.
"The prospects for Arizona are very good indeed as long
as the green fees don't go too far out of control," Ryall
says. "Arizona offers visitors not only a great climate,
but cultural and geographic sites as well. We are trying to target
honeymooners and those interested in soft-adventure to try to
bring in younger visitors."
Pendle points out that the state provides discounts specifically
to Canadians during Canadian Cactus Days, which run From
October through April. She also says that her organization has
found success in packaging travel, lodging and tee times to make
it as easy as possible for Canadians to get to Arizona and spend
money once they are here.
Ease of travel increased in May of 1997, when Air Canada introduced
daily non-stop flights to Arizona. "Canadians are spoiled,"
Ryall says. "They expect non-stop flights, so that opened
up Arizona for more of them."
Not surprisingly, there is a trend among even the most visible
golf courses to associate themselves with resorts.
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Last year, the average length of stay for a Canadian in Arizona
was 18.07 nights. Sounds like some long vacations, but the amount
is somewhat skewed because of the "snowbird" market.
Snowbirds are Canadians that relocate to Arizona for the Winter
months on a regular basis. Some stay in RVs, some rent condos,
others buy homes or time-shares. Lengths of stay typically range
from one month to four or five months.
All in all, the person nights generated by Canadian visitation
increased to 5,835,300 in 1998.
And while snowbirds are generally over age 50 and not the targeted
market in Canada, their economic contribution shouldnt be
overlooked. For several months, these Canadians are basically
Arizonans, eating in the restaurants, shopping in the malls and
taking in entertainment just like the locals.
Another significant group contributing to the rise in tourism
is Canadian women. Ryall says 37 percent of the new golfers in
the country are women, opening up an entirely untouched market
for couples and family golf vacations.
Pendle says women and children have shown growing interest in Scottsdale's
golf instruction, including the John Jacobs Golf School which
caters primarily to women.
"It's still a man's sport," Pendle says, "though
more and more women are on the cutting edge."
While traditionally men's groups tend to book tee times at several
courses, women are more attracted to the state's resorts and spas
which offer a golf course or package. Either way, with the increasing
cost of tee times, finding good deals on golf is key to a successful
trip.
Not surprisingly, there is a trend among even the most visible
golf courses to associate themselves with resorts. Grayhawk is
planning to build it's own luxury hotel within the next few years
and Troon may be working out mutually beneficial deals with existing
resorts.
As Arizona Golf Resort's Director of Marketing Gerry Ashland
said, "It seems like every hotel in town has a golf package."
Women or men, strong dollar or weak, Canadians are coming to
Arizona. And as long as the sun keeps shining and the courses
keep popping up, they will continue to make the pilgrimage to
their golf mecca.
Certainly, there will always be tropical getaways and ocean cruises
and Mickey Mouse to compete with, but judging by the 1998 figures,
the people of Canada have spoken.
They want their golf and they're willing to pay for it.